Get help with the WakeUpr app.
Have a question, found a bug, or need help with your account or subscription? Email us at thinkbitapps@gmail.com and we'll get back to you as soon as we can.
How do I stop an alarm?
Each alarm requires you to complete a short "mission" — like a photo, a math problem, or a few pushups — before it will let you dismiss it. This is by design: it's what makes WakeUpr actually work for waking up, instead of a snooze button you can hit in your sleep.
How do I manage or cancel my subscription?
Open the app, go to Settings → Manage Subscription. This opens Apple's own subscription management screen, where you can view, change, or cancel your plan at any time. You can also do this directly from your iPhone's Settings app under your Apple ID → Subscriptions.
How do I delete my account?
Open the app, go to Settings → Delete Account. This permanently removes your account and all associated data (alarms, streaks, wake history) immediately.
Camera-based missions aren't detecting anything.
Make sure the app has camera access (Settings app → WakeUpr → Camera), and that your phone is propped up with a clear view of you — good lighting helps a lot too.